Terms And Conditions

Welcome to Essence Diffuser! These Terms and Conditions govern the use of our website www.essensediffuser.com and the purchase of our products. By accessing and using the site, you agree to these terms.

1. General Information

The website Essence Diffuser is operated by the brand itself.
We sell nicotine-free vapes designed to promote relaxation or energy, made with natural ingredients.
We reserve the right to modify these Terms and Conditions at any time, with the latest version always available on our website.

2. Website Usage

Users agree not to use the website for illegal, offensive, or disruptive activities.
The website is intended for users aged 18 and over.

3. Products and Pricing

All products listed on the website are subject to stock availability.
Prices may change without prior notice.
If a pricing or product description error occurs, we will contact you before shipping to correct the issue.

4. Payment Methods

We accept the following payment methods:
✅ Credit/Debit Card (Visa, Mastercard, etc.)
✅ MB WAY
✅ PayPal
✅ Bank Transfer

All transactions are securely processed, and payment details are not stored on our servers.

5. Shipping and Delivery

We ship products to the countries available at checkout.
Delivery times may vary depending on the destination and will be indicated at the time of purchase.
We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

Returns are accepted within 14 days of receiving the product, provided it is unused and in its original packaging.
Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
To request a refund, please contact us at essensediffuser@gmail.com.

7. Warranty and Complaints

If you receive a defective product, please contact us within 7 days for a resolution.
We do not cover damage caused by improper use or normal wear and tear.

8. Privacy and Cookies

Your privacy is important to us! Please review our policies:
Privacy Policy
Cookie Policy

9. Intellectual Property

All website content (text, images, logos) is the property of Essence Diffuser and may not be copied without permission.

10. Contact

If you have any questions, feel free to contact us at:
Email: essensediffuser@gmail.com